||Customer Account Specialist
Begin your great new career as part of the Springleaf Financial Services team. We are one of the nation’s largest financial service companies. Springleaf has: A rich history of consumer lending experience 800+ offices in 25 states.
We will train you for an important career; developing and serving a customer base through solicitation, loan extension, and/or adjustment of delinquent accounts. Using excellent customer service skills, the Customer Account Specialist greets, assists, and solicits customers in the office and on the telephone. This position is often the customer’s first impression of Springleaf Financial Services, making it one of our most important roles.
- Sell/solicit our products to meet personal performance goals. Handle the complete loan cycle including processing and recording credit verifications. Handle all collection activities related to delinquent accounts.
- Collection activities can include phone calls and face-to-face communications with customers. Perform administrative tasks in processing insurance products at the direction of a licensed agent. Perform routine transactions through an on-line terminal and process payments and disbursements.
- Prepare reports, type correspondence and transaction documents, maintain files, handle mail, notarize documents, and handle recording and filing.
THIS POSITION HAS MONTHLY SALES GOALS.