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Job Details

Requisition Number 19-0173
Post Date 6/11/2019
Title Receptionist - On-call
City Madison - West
State WI
Organization West Campus Admin
Location University Woods (Madison West)
Description Oakwood Village has an exciting opportunity for qualified candidates to join our University Woods (West Side of Madison) senior living community facility team as a Receptionist. The Receptionist is responsible for providing excellent customer service to everyone who calls or comes to the reception desk area.

This receptionist positon is an on-call position, hours will vary based on need. This position is to cover open shifts when main receptionist is not available.

Why works at Oakwood Village? Oakwood Village offers competitive pay, great benefits, and cares about work-life balance!

Just a few great perks of working with Oakwood Village:
-On-site Dining Options.
-Retirement Plan (403B) with an Organizational Match
-Great work environment
-Tuition Assistance

Job Responsibilities of a Receptionist (Not intended to be an all-inclusive list)
-Fully embraces a culture of hospitality and teamwork by living the Oakwood Core Values.
-Answers and screens all incoming calls, then warm transfers the calls to the appropriate person or department.
-Cordially greets visitors, answers their questions, and promptly directs them to the person or department by giving directions or showing them how to use the map.
-Accepts work order request from residents for Facilities Services.
-Enters Guest Room and Meeting Room Reservations into the computer and completes reservation forms.
-Responsible for visitor sign in and security awareness in reception/lobby area.


Requirements Job Qualifications of a Receptionist (Not intended to be an all-inclusive list)
-Excellent customer service skills and experience. A warm smile, friendly courteous manner, professional appearance, and knowledge of the staff and campus.
-Ability to work a flexible schedule to achieve the needs of the campus.
-Ability to perform responsibilities in a professional manner resulting in effective and efficient workflow with a keen attention to detail.
-Associates degree preferred; High school education required.
-Two years’ clerical experience required.
-Expertise in Microsoft Office Suite – Outlook, Word, Excel, PowerPoint.
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