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Requisition Number 18-0013
Post Date 2/5/2018
Title Flight Ops Console Engineer
City Baltimore
State MD
Description Join the excitement of making new space discoveries possible by becoming a member of the Flight Operations Team at the Space Telescope Science Institute (STScI)! Join our console engineering team for the James Webb Space Telescope (JWST), scheduled to launch in Spring 2019. Take part in a NASA mission at the forefront of astronomy in a job that offers an excellent benefits package, tuition reimbursement, competitive salaries, and a stimulating and diverse work environment. The Space Telescope Science Institute, is located on the Johns Hopkins University Campus in Baltimore, MD. The Flight Operations Team is seeking console engineers for multiple openings.

***Your role***

These are 8-hour daytime positions prior to launch, with the expectation that pre-launch testing will also require shift work and additional hours. Shift-work is a requirement of the position and will begin shortly before the scheduled JWST launch. Normal operations will consist of a 12-hour per shift rotating schedule.

As a Console Engineer you are a member of the JWST Flight Operations Team (FOT), operating the Flight Operations System (FOS) to monitor the activities of the JWST Observatory and supporting ground systems to ensure the JWST Flight Operations System (FOS) is operating normally. Your role may include the following:

• Provide 24x7 operations of the Observatory
• Operate the JWST FOS, and communicate with DSN, in support of real-time Observatory operations
• Monitor the health and safety of the Observatory and ground systems
• Provide real-time evaluation of the telemetry and statistical trends to ensure instruments and spacecraft subsystems are operating within nominal ranges
• Perform real-time activities to transmit commands and loads to the Observatory.
• Manage the spacecraft recorder to maximize science data collection
• Maintain console records of daily activities, and respond to activity requests and engineering changes
• Provide support for anomaly response and troubleshooting
• Develop and maintain operations products (scripts, pages and tools) and processes used to conduct launch and commissioning operations
• Support the development and presentation of flight operations material for project level reviews
• Cross-train in various functions supporting the overall success of the flight operations team
• Provide the analysis of the ground system elements to ensure the FOS and networks are functioning as expected
• Provide management of user accounts and basic configuration of the Eclipse system
• Support end to end ground ops product development, testing and update of the development schedule
• Interface with ground system development team, network and ground station entities to coordinate information necessary for the development of operations products (scripts, pages and tools) and processes used to conduct flight operations
• Support the development and presentation of flight operations material for project level reviews

Requirements ***About you***

Applicants require a minimum of a B.S. Degree in Engineering, Physics, Mathematics, or related physical science. The position level and salary are commensurate with education and experience. Substitution of additional relevant education or experience for stated qualifications may be considered.
• Technical writing experience is required. You must be efficient using standard productivity software and database tools to develop documentation and test results
• Knowledge and understanding of flight operations is required
• Experience with large/complex ground systems used to control and monitor space based astronomical observatories is required
• Experience using, analyzing, maintaining and troubleshooting sophisticated telemetry and command systems as well as writing procedures using advanced scripting languages to conduct operations is required
• Familiarity with interfaces, utilization and troubleshooting of Communications Services Office (CSO) integrated networks (formerly NISN) is required
• Shift work is a requirement of these positions. The candidate must be willing and able to support 12-hour, rotating shifts with periods of night shifts up to 7 consecutive day
• Prior pre-mission operations experience and experience in on-orbit activation and commissioning is considered an asset
• Prior pre-mission operations experience and experience in on-orbit activation and commissioning is considered an asset
• Experience with a large space-based astronomical observatory with multiple instruments is considered an asset
• Experience using a sophisticated telemetry and command system as well as writing process using advanced scripting languages to conduct flight operations is considered an asset
• Experience with L2, L1 or deep space operations is considered an asset
• Familiarity with use and scheduling of the DSN is a is considered an asset
• Prior experience in integration and test of spacecraft is considered an asset
• Prior experience with a Raytheon ECLIPSE based Telemetry and Command System is considered an asset
• Scripting and operations of observatory simulators is considered an asset
• Available/capable to travel may be necessary
Candidates must be a US citizen or Permanent Resident. ITAR clearance is required.

TO APPLY: You are requested to complete an on-line application through our website at http://www.stsci.edu/jobs and attach a resume in the "Resume Upload Section." Please include job # 18-0013 in the filename. Resumes received by February16, 2018 will receive full consideration.
AURA, as a leader in the astronomical community, is committed to diversity and inclusion. AURA develops and supports programs that advance our organizational commitment to diversity, broaden participation, and encourage the advancement of diversity throughout the astronomical scientific workforce. Learn more at http://www.aura-astronomy.org/diversity.asp.


As a recipient of U.S. Government funding, AURA is considered a government contractor and is subject to Equal Employment Opportunity and Affirmative Action regulations. As an Equal Opportunity and Affirmative Action Employer, AURA and all of the centers, do not discriminate based on race, sex, color, age, religion, national origin, sexual orientation, gender identity/gender identity expression, lawful political affiliations, veteran status, disability, and/or any other legally protected status under applicable federal, state, and local equal opportunity laws. The statements below as well as the requests for self-identification are required pursuant to these regulations. We encourage your participation in meeting these federal reporting requirements which are included for protection and to assist us in our record keeping and reporting. Your responses are kept strictly confidential.


STScI sees the diversity of our staff as a strategic priority in our desire to create a first-rate scientific community. We reflect that deep commitment in strongly encouraging women, minorities, veterans and disabled individuals to apply for these opportunities.


Veterans, disabled individuals or wounded warriors needing assistance with the employment process can contact us at careers@stsci.edu EOE/AA/M/F/D/V Voted to the Baltimore Magazine Hall of Fame in 2015 – Top 25 Places to Work in Baltimore.



  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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