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Position Title IT Business Partner
Job Requisition Number 18-0115
Location Fargo (Field Support Office)
Description The role of the Information Technology Business Partner “ITBP” is to build relationships with their supported functional area/department and, along with other members of the IT organizations, maintain and deliver solutions that bring value to the organization.

Specific Duties Include:
  • Builds and maintains strong relationships with process owners and super users.
  • Acquires and maintains a deep understanding of supported business unit/function processes and technologies used.
  • Facilitates enhancement change prioritization process within business unit by establishing stakeholder and user groups where applicable. Provides input into IT Strategic Roadmap, representing supported business unit.
  • Manages the demand queue set partner expectation on deliverables.
  • Manages stakeholder perceptions and expectations with all IT services.
  • Assists in the development of metrics used to track value delivery.
  • Assists in gathering high level business requirements and scope during initial discovery.
  • Supports the development of business cases requiring IT-based solutions.
  • Interfaces with vendors to understand whether their products will meet business and technical requirements.
  • Manages relationship with existing technology vendors. Utilizes relationship to problem solve and manage the enhancement request process.
  • Maintains knowledge of multiple business functions and initiatives to identify where conflicts/synergies exist between technology and business functions.
  • Maintains up-to-date awareness of the current and future directions of the industry and associated technologies, and, where appropriate, makes recommendations for implementation of new/upgraded systems and technologies.
  • Provides input to the business unit leaders to facilitate with prioritizing and shaping the portfolio of enhancements and projects.
  • Manages the demand management process and portfolio for the function/region with strong global alignment.
  • Identifies and mitigates potential problems and conflicts with IT solution delivery.
  • Along with the Business Analyst, drives the documentation of the “to be” business processes and identification of significant changes from current processes.
  • Supports the solutions delivery and software development teams in areas that require an understanding of business processes and participates in design reviews.
  • Performs system configuration to deliver system and process enhancements.
  • Creates and curates knowledge content for IT solutions.
  • Assesses business process and system inefficiencies.
  • Develops and executes test plans, facilitates user acceptance testing.
  • Supports system conversions, upgrades, enhancements.
  • Assists in the development of business architecture standards and documentation.
  • Requirements
  • Bachelor’s Degree in Business, Computer Science or Engineering
  • 2-5 years’ of IT experience, including business analysis and quality assurance
  • Basic understanding of information technology and business concepts
  • Broad IT domain experience
  • Strong communication, presentation, leadership skills, process modeling skills
  • Familiarity with general business functions
  • Problem solving and communications skills

    Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship

    • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
    • Please view Equal Employment Opportunity Posters provided by OFCCP here.
    • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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