Job Details

Requisition Number 12-0429
Post Date 3/18/2013
Title Drop-In Center Worker
Type of Program Adult Intensive Program
Hours Per Week 3.75
City Pasadena
State CA




Job Title:                                Drop-In Center Worker

Classification/Grade:                       Non-Exempt/Grade 1

Site/Program:                        Various

Reports To:                           Drop-In Center Coordinator/Program Director

Approved Date:                     October 19, 2011





Under the supervision of the Drop-In Center Coordinator and program supervisors will meet and greet consumers, advocate for consumer needs, manage the clinic “mini mart”, assist clinic staff during Drop-In center activities, maintain the order and cleanliness of the Drop-In Center and promote activities as well as encourage consumer participation. 




·         Maintains a visitor log, announce member arrival to the appropriate staff member and assist members in feeling comfortable at the Agency’s Drop-In Center.   

·         Assists clients in acquiring hygiene and clothing items within program limitations.  Assists members in utilizing Drop-In Center resources.  Prepares coffee for clients and light meals when requested by clinic staff.

·         Stocks, maintains and sells merchandise.  Records and manages money exchanges.

·         Assists with preparation, set-up or co-facilitation of activities when requested by clinic staff.

·         Janitorial duties including maintaining beverage area, kitchen area, donations closet and community areas.  Employee will be provided with a daily checklist.

·         Assists group facilitator during scheduled group times and initiate daily activities in order to engage members in socialization.  Employee will be encouraged to develop and facilitate activities such as free art, games and cooking exercises.

·         Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable.

·         Responsible for reporting to work on time and maintaining reliable attendance in accordance with Agency policy.


·         Models Pacific Clinics’ approach, mission and core values in all communication and correspondence.

·         Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.

·         Performs other duties as assigned.




To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.





·         Demonstrates appropriate hygiene and dress for work environment.

·         Ability to follow directions and execute required tasks.

·         Ability to work effectively as a team player.

·         Ability to establish cooperative and effective working relationships with others.

·         A working knowledge of the Psychosocial Rehabilitation model.

·         Good verbal communication skills.

·         Ability to be flexible and work in a changing environment.

·         Ability to work effectively with diverse member population and amongst a diverse staff.

·         Ability to work a flexible schedule as needed to fulfill program needs that may include weekends, evening, and holidays.

·         Previous experience as a member or consumer of other mental health services is preferred.




While performing the duties of this job the employee is frequently required to stand or sit.  The employee is required to use hands to produce records and/or documentation in manual or electronic format.  The employee must possess hearing and verbal ability to ensure significant communication with the Clinics’ community members.  The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.





While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions.  The noise level in the work environment is usually moderate.  Community travel is also required.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Pacific Clinics is an Equal Opportunity Employer


We consider applicants for all positions without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation or veteran status.


    We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, marital status, national origin, citizenship, veteran or qualified disabled veteran, ancestry, age (over 40), physical or mental disability (an impairment that limits a major life activity, medical condition (cancer-related or genetic characteristic), or any other classification protected by law. In addition, Pacific Clinics will provide reasonable accommodations for qualified individuals with disabilities.

    Pacific Clinics is committed to providing equal employment opportunities to all applicants for employment. We are an EEO/AA Employer.

    Please view Equal Employment Opportunity Posters provided by OFCCP here.
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