Orchard Supply Hardware (OSH) is a leading regional home improvement retailer operating 72 full-service hardware and garden stores located throughout California and in Portland, Oregon and headquartered in San Jose, California. Orchard stores offer a comprehensive selection of hardware, lawn and garden, and specialty products. The company has a rich heritage and was founded in 1931 as a farmers' cooperative in the Santa Clara Valley offering supplies to local growers. Over subsequent years, the company focused on the retail customer, the do it yourself customer. It became known for offering a strong in-stock position, high customer service, and a broad assortment even though it did not offer building commodities (such as lumber).
In September 2013, the Lowe’s Corporation acquired Orchard. The plan by Lowes’ Companies is to use Orchard as a means to expand in California and on the West Coast with the Orchard store format which is a smaller box and known for its service and in-stock position. Lowe’s will operate the business as a stand-alone entity which will continue to be based in San Jose, California.
The Replenishment Analyst manages demand forecasts, promotional and event planning as well as ordering in the automated replenishment system for the Distribution Center (DC). This position is responsible for maximizing revenues, GM$, turn-rate and event sell-through while optimizing inventory investment and supporting product transitions. The Replenishment Analyst provides the highest levels of service and in-stock to the stores, actively manages decisions on receipt flow (timing and quantities) and inventory levels at the DC and Stores. This position maintains a productive and supportive relationship with cross-functional teams.
• Demand Forecasting
– Utilizes the automated demand forecast and replenishment systems to review and analyze demand exceptions
– Adjusts forecasts where necessary in the system to improve order accuracy and inventory performance
– Reviews Merchant ad/event unit sales forecasts; decomposes forecasts to a store/SKU level to understand store needs
– Inputs planned demand / planned purchases or model sets at the store level into the automated systems to cause additional inventory to flow at the appropriate time to support promotional and other business events
– Monitors ad unit sales before, during and after an event; responds to item over/under performance issues
– Utilizes Microsoft Excel and/or Access to analyze historical demand data extracted from the data warehouse in order to build a sales and buy plan for seasonal categories
– Collaborates with the Merchants to plan store-level inventory ahead of season, driving improvements in inventory performance and sell-through as well as reducing end-of season markdowns
• Inbound Ordering
– Utilizes the automated replenishment system to place inbound orders for the DC
– Optimizes inbound order frequency to reduce freight expense while maintaining inventory levels required to support store consumption
– Calculates and books orders for highly seasonal product ahead of season-start
– Maintains special safety stock for key items designated by Orchard such as never-out items and weather/disaster-related product
– Communicates order projections to vendors
– Follows-up on DC orders that are late, shorted or cancelled
– Keeps purchase orders up-to-date in the purchase order management system
• Store Replenishment
– Maintains store/item-level settings in the automated replenishment system though exception management (e.g., forecasts, seasonal profiles and minimum stock levels)
– Frontloads stores before season-start accordingly
– Allocates product to stores in order to support promotional and seasonal events to ensure highest in-stock levels and optimal sell-through
– Other tasks and projects as assigned