Job Details

Requisition Number 13-0115
Title Replenishment Analyst
City San Jose
State CA
Work Hours Full-time salary (40+ hrs/wk)

Orchard Supply Hardware (OSH) is a leading regional home improvement retailer operating 72 full-service hardware and garden stores located throughout California and in Portland, Oregon and headquartered in San Jose, California. Orchard stores offer a comprehensive selection of hardware, lawn and garden, and specialty products. The company has a rich heritage and was founded in 1931 as a farmers' cooperative in the Santa Clara Valley offering supplies to local growers. Over subsequent years, the company focused on the retail customer, the do it yourself customer. It became known for offering a strong in-stock position, high customer service, and a broad assortment even though it did not offer building commodities (such as lumber).

In September 2013, the Lowe’s Corporation acquired Orchard. The plan by Lowes’ Companies is to use Orchard as a means to expand in California and on the West Coast with the Orchard store format which is a smaller box and known for its service and in-stock position. Lowe’s will operate the business as a stand-alone entity which will continue to be based in San Jose, California.

Replenishment Analyst

The Replenishment Analyst manages demand forecasts, promotional and event planning as well as ordering in the automated replenishment system for the Distribution Center (DC).  This position is responsible for maximizing revenues, GM$, turn-rate and event sell-through while optimizing inventory investment and supporting product transitions.  The Replenishment Analyst provides the highest levels of service and in-stock to the stores, actively manages decisions on receipt flow (timing and quantities) and inventory levels at the DC and Stores.  This position maintains a productive and supportive relationship with cross-functional teams.

Job Responsibilities:

   Demand Forecasting

Utilizes the automated demand forecast and replenishment systems to review and analyze demand exceptions

Adjusts forecasts where necessary in the system to improve order accuracy and inventory performance

Reviews Merchant ad/event unit sales forecasts; decomposes forecasts to a store/SKU level to understand store needs

Inputs planned demand / planned purchases or model sets at the store level into the automated systems to cause additional inventory to flow at the appropriate time to support promotional and other business events

Monitors ad unit sales before, during and after an event; responds to item over/under performance issues

Utilizes Microsoft Excel and/or Access to analyze historical demand data extracted from the data warehouse in order to build a sales and buy plan for seasonal categories

Collaborates with the Merchants to plan store-level inventory ahead of season, driving improvements in inventory performance and sell-through as well as  reducing end-of season markdowns

    Inbound Ordering

Utilizes the automated replenishment system to place inbound orders for the DC

Optimizes inbound order frequency to reduce freight expense while maintaining inventory levels required to support store consumption

Calculates and books orders for highly seasonal product ahead of season-start

Maintains special safety stock for key items designated by Orchard such as never-out items and weather/disaster-related product

Communicates order projections to vendors

Follows-up on DC orders that are late, shorted or cancelled

Keeps purchase orders up-to-date in the purchase order management system

   Store Replenishment

Maintains store/item-level settings in the automated replenishment system though exception management (e.g., forecasts, seasonal profiles and minimum stock levels)

Frontloads stores before season-start accordingly

Allocates product to stores in order to support promotional and seasonal events to ensure highest in-stock levels and optimal sell-through

Other tasks and projects as assigned



  • Required Qualifications:

    • A Bachelor’s degree in Business or a related field with experience in a retail buying environment or the equivalent combination of education, training and experience.
    • Minimum 3 years experience in retail replenishment, allocation or planning preferred.
    • Clear understanding of retail financial measurements such as: sales, gross margin, gross margin return on investment, weeks of supply, etc.
    • Strong Microsoft Office skills (especially Excel) and solid aptitude to learn technical applications quickly
    • Experience with automated replenishment systems (e.g., SAS, JDA/E3… Manhattan Associates Replenishment solutions a plus)
    • Solid verbal and written communication skills and the ability to present information effectively
    • High energy, strong bias for action with high sense of urgency
    • Strategic thinking with excellent analytical, problem-solving and decision-making skills
    • Ability to gather and interpret information as well as develop, recommend and implement solutions
    • Flexible and adaptive to changing priorities
    • Self-starter with the ability to organize and prioritize workload to meet deadlines
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