Job Details

Requisition Number 17-0027
Post Date 3/20/2017
Title Passenger Service Agent
City Melbourne
State FL
Description Checking in passengers for flights at the ticket counter and gates;
Verifying passenger documentation;
Assigning seats and providing gate information;
Checking baggage;
Hosting self-service kiosks;
Ensure that all work areas are functional (check-in, lobby, gate, baggage);
Be enthusiastic about offering assistance where needed in all areas of passenger services;
Adhere to Menzies uniform guidelines and codes of conduct.
Work in a team environment
Requirements Must be 18 years of age;
Must have a High school diploma, GED or six months work experience as Passenger Service Agent;
Ability to proficiently read, write and speak English;
Excellent communication skills;
Able to remain calm and efficient under pressure;
Competent in handling difficult situations;
Ability to safely lift up to 70 pounds;
Advanced computer skills;
Must pass all pre-employment testing to include drug testing and a physical;
Must be able to obtain and maintain all required Airports and Custom badges/seals;
Must be able and flexible to work variables shifts including overtime, weekends and holidays;
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