Start your aviation career with Hawaiian Airlines at the Lihue airport!
As a guest service agent with our Lihue ‘ohana, you will:
Earn $15 per hour with pay increases (in accordance with the collective bargaining agreement),
Learn new skills when you attend our PAID training courses, and
Receive a $3,500 sign-on bonus after completing training for the Airport Guest Service Agent – Lihue position
Apply below with your resume TODAY!
At Hawaiian Airlines, we are about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!
Candidates applying to this requisition may be considered for the interview process below. The interview process consists of the following:
- A 60-minute group video interview
- A 30-minute final video interview
Candidates successful in the interview process may be invited to paid classroom training in Honolulu. Training is 10 days on weekdays, 8 hours per day.
Our Guest Services Agents provide our guests with an authentic Hawaiian hospitality experience working at the ticket counter and at the gate.
Our best Guest Service Agents possess exceptional communication skills, thrive in a fast-paced environment and are willing to lend a helping hand.
Watch a brief two-minute video to learn more about the position.
Pay and Benefits
This position is covered by a collective bargaining agreement and the pay for this position is $15.00 per hour.
Medical, dental and vision benefits are provided in accordance with the collective bargaining agreement and may not be available for all positions.
Per the collective bargaining agreement, work schedules are awarded based on seniority. New hires are awarded their initial shift based on operational need. You will be awarded a full-time or part-time shift and you must be able to accept the shift awarded to you.
Work schedules are set, 5 days on, 2 days off. Shifts do not change unless there is an operational need.
Part-time is 5 to 6 hours per shift and Full-Time is 8 hours per shift. Based on operational need, you may need to report to work early and/or work beyond your scheduled end time. Part-time employees may be extended to full-time hours based on operational need.
The airport is busiest in the middle of the day (typically 9am – 4pm). Nearly all new hires are awarded shifts during this timeframe. If you have a full-time job during the day, please consider this before applying.
If You Do Not Reside on Kauai
If hired, based on operational need, you will be required to report to work early and/or work beyond your scheduled end time. Those who plan to fly to get to/from work would have difficulty reporting to work early, which is a restriction in availability. It would be difficult for us to consider you and encourage you to monitor our careers website for an opportunity based on your desired work location.