Careers

At Hawaiian Airlines, we are about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Interview Schedule

Candidates applying to this requisition may be considered for the interview process below. The interview process consists of the following:

• A 60-minute group video interview
• A 30-minute final video interview

Candidates successful in the interview process may be invited to paidclassroom training in Honolulu. Training is eight days, 8 hours per day on weekdays.

Position Overview

Ramp Agents (Contract Serviceman) are responsible for loading and offloading our guests’ baggage of our contracted carriers, ensuring they are accounted for and well taken care of. They also maintain the cleanliness of the aircraft interior and lavatory.

They look out for the safety and well-being of each other, while ensuring our flights arrive and depart on-time.

If you’re up for the challenge of physical work and being outdoors, we want to hear from you.

Watch a brief two-minute video to learn more about the position.

Pay and Benefits

This position is covered by a collective bargaining agreement and the pay for this position is $15.00 per hour.

Medical, dental and vision benefits are provided in accordance with the collective bargaining agreement and may not be available for all positions.

Work Schedules

Per the collective bargaining agreement, work schedules are awarded based on seniority. New hires are awarded their initial shift based on operational need and must be able to accept any shift.

Work schedules are set, 5 days on, 2 days off. Shifts do not change unless there is an operational need.

Part-time is 5 to 6 hours per shift and employees may be extended to full-time hours based on operational need. Part Time shifts are scheduled 5 days per week. Based on operational need, you may need to report to work early and/or work beyond your scheduled end time.

If You Do Not Reside on Hawaii Island

If hired, based on operational need, you will be required to report to work early and/or work beyond your scheduled end time. Those who plan to fly to get to/from work would have difficulty reporting to work early, which is a restriction in availability. It would be difficult for us to consider you and encourage you to monitor our careers website for an opportunity based on your desired work location.

Minimum Requirements

• Legally authorized to work in the United States
• Minimum 18 years of age
• Possess at least a high school diploma or equivalent education
• Valid driver’s license issued in the United States (driver’s permits and provisional driver’s licenses not allowed)
• Ability to work any shift awarded
• Ability to complete pre-employment drug test and if hired, random drug testing
• Ability to fulfill comprehensive background checks and fingerprinting to satisfy company security requirements and obtain various clearances to work at the airport (SIDA, Customs, and USPS, as applicable)
• Must provide proof of full COVID-19 vaccination by date of training

Minimum Physical Requirements

• The Ramp Agent position is a very physical position, working outside in the elements.
• You will be lifting 70 lbs. throughout your shift (up to 200 lbs., buddy lift), working in confined spaces on your knees/elbows (belly of an aircraft, which can be nearly 100 degrees, loading/offloading baggage), lifting baggage overhead frequently (weighing 70+ lbs.), operating heavy machinery near the aircraft, driving tugs, and more.
• If hired, you will be required to work as a Ramp Agent for six months before being eligible to apply for other positions within Hawaiian Airlines.

Preferred Qualifications

• Airline experience
• Physical labor experience and/or working in a warehouse environment

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 17 years (2004-2020) as reported by the U.S. Department of Transportation and was named the #1 U.S. airline by Condé Nast Traveler’s 2021 Readers Choice Awards. Consumer surveys by Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi.

Now in its 92nd year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 130 flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 16 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Japan, South Korea, Sydney, and Tahiti. As a result of the COVID-19 pandemic, Hawaiian’s Auckland and Brisbane flights remain suspended.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook  (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.