Job Details

Requisition Number 19-1129
Post Date 6/25/2019
Title Platform Engineer, IT - Engineering, Midrange
Department Information Technology
City Phoenix
State AZ
Part-Time No
Part-Time Weekend No

Position Overview

The Platform Engineer job family develops and maintains desktop, mobile device, server, network, and code deployment infrastructure for the enterprise.  Platform engineers must ensure reliable, performant and cost-effective capabilities to run business software.  Platform Engineers must understand current and future technical platforms from the hardware, operating system, communications, security, and system services layers. They are responsible to plan, design, and build the standard platforms for the company.

Key Responsibilities

  • Understand architecture diagrams and be able to translate them to physical and logical designs
  • Use automation tools and scripts to deploy and configure infrastructure and application components
  • Document of infrastructure and application deployment workflows
  • Collaborate in a team environment to deliver an application build that is tested, documented, and meets the requirements
  • Focus on internal and external customer requirements
  • Interact with business customers as defined by project objectives
  • Participate in developing time estimates for project schedules
  • Keep project plans updated as required
  • Document and communicate assigned work and progress to immediate project team, and management
  • Communicate problems or issues in a timely manner
  • Support the organization’s project management policy, practice and methodology
  • Employ productivity aids in all aspects of assignments
  • Analyze and resolve problems of medium complexity
  • Research and recommend alternative actions for problem resolution with minimal supervision
  • Provide effective resolution and follow-up of problems as they occur
  • Analyze trends to proactively prevent problems
  • Install, customize, develop, implement and maintain computer/network systems developed internally and/or in conjunction with outside vendor
  • Evaluate and recommend emerging technologies
  • Assist project teams/business customers in evaluating, developing, implementing and supporting system architecture components
  • Participate in system testing
  • Test and implement system components using techniques that preserve system integrity
  • Ensure that system software is functionally appropriate, technically sound and integrated
  • Understand implications of situations and proactively lead cross-functional problem resolution
  • Responsible for immediate response to production system and environment problems
  • Provide technical problem resolution
  • Assure functional and technical integrity of system
  • Input to budget
  • Perform technical cost-benefit analysis
  • Other duties as assigned

Minimum Requirements

  • Bachelor’s Degree or equivalent combination of professional work experience and education
  • 3 years work experience in Engineering or Information Technology
  • Doing; participates, assists, and recommends
  • Completes tasks with minimal direction.
  • Consequences of error carry a moderate risk to the organization
  • Be knowledgeable of the Software Development & Deployment Life Cycle process and actively participate in it
  • Participate and engage with the appropriate matrix areas for the construction and delivery of the solution
  • Write/Configure/Develop infrastructure code
  • Ability to support critical backend systems and environments
  • Decomposes business requirements and translates them into detailed design specifications and code
  • Builds solutions that are utilize the enterprise monitoring/logging, are “self-healing”, and require minimal to zero maintenance
  • Does not require daily oversight to perform duties
  • Understands the core business processes involved in the project
  • Works well within a team
  • Teachable & willing to be mentored
  • Is proficient in the required technology
  • Deliver and implement a standard software hosting environment based on knowledge of best practices
  • Ensure infrastructure is patched and secured as per policies and modern best-practices
  • Ability to construct & document business processes within core technical areal
  • Ability to create Knowledge documents for use in training operations personnel on the deployment, support and maintenance of environments and platforms
  • Proficient knowledge of computer/network systems hardware and software theory, practice, concepts, and technology
  • Proficient knowledge across technical/business environments
  • Ability, within specific technology areas to independently, perform troubleshooting, root-cause analysis, solution development and implementation
  • Ability to analyze and resolve problems of medium complexity
  • Ability to manage projects using the organization’s project management methodology
  • Ability to review technical work of others/coach
  • Ability to work effectively in a fast-paced, team-based, customer-service-oriented environment
  • Excellent partnering, negotiation, and communication skills

Preferred Qualifications

  • B.S., Engineering, Computer Science, Information Systems


About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 15 years (2004-2018) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 90th year of continuous service, Hawaiian is Hawaii’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (13) than any other airline, along with service from Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides, on average, more than 170 jet flights daily between the Hawaiian Islands, and over 260 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook  (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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