Job Details

Requisition Number 20-0494
Post Date 7/23/2020
Title Senior Database Administrator, IT - Enterprise Data
Department Information Technology
City Phoenix
Part-Time No
Part-Time Weekend No

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Position Overview

The Database Administrator implements and maintains various database platforms for the enterprise. Performance and reliability must be ensured at the database level to run business software. Senior Database Administrators must understand the physical and logical database concepts. They are responsible to perform database analysis, tune performance, design database schemas, and ensure the reliability of the database

Key Responsibilities

  • Enforce, refine and document database standards
  • Work with technical/development leads to design/review database designs
  • Assess and identify database server resource requirements
  • Develop and maintain data models
  • Demonstrate advanced understanding of multiple database platforms
  • Code, test and deploy database changes
  • Lead efforts to develop and improve procedures for automated monitoring and proactive intervention, preventing customer impact
  • Review performance stats and recommend changes for tuning database and application queries
  • Assist developers in the development and tuning of database queries, stored procedures, indexes, etc.
  • Participate in periodic backup audits, including test restores ensuring all databases and associated logs are being backed-up
  • Lead requirements assessments for backup and recovery
  • Assume ownership of database related problems; pursue problem resolution and root cause analysis
  • Troubleshoot complex database and performance related issues including after-hours and weekends to meet SLA
  • Install, configure and upgrade database software
  • Perform application related deployments to test and production environments
  • Perform capacity planning for databases
  • Document processes and issue resolutions
  • Analyze and resolve highly complex problems
  • Monitor and tune existing databases of high complexity and high business exposure
  • Use database management tools proficiently
  • Proactively analyze database implementations and provide recommendations for improvements in performance and efficiency
  • Implement operational automation
  • Provide leadership and coaching for team

Minimum Requirements

  • Bachelor’s Degree (in lieu of degree – 9 years of work experience in Engineering and/or IT environment)
  • 5 years of work experience in Engineering and/or IT environment
  • 5 years of work experience as a Database Administrator on multiple database platforms
  • Demonstrated experience with computer or network systems hardware and software development methodology/process obtained through formal training, education, and/or work experience
  • Experience with design and development of multiple database engines
  • Experience with database schema design
  • Strong in troubleshooting and resolving database integrity issues, performance issues, blocking and deadlocking issues, replication issues, log shipping issues, connectivity issues, security issues etc.
  • Ability to detect and troubleshoot CPU, memory, I/O, disk space and other resource contention
  • Proficient knowledge of Performance Tuning and Query Optimization
  • Proficient knowledge of backups, restores, recovery models, database shrink operations, DBCC commands, Clustering, Database mirroring, Replication
  • Experience implementing operational automation
  • Strong understanding of how indexes, index management, integrity checks, configuration, patching. How statistics work, how indexes are stored, how they can be created and managed effectively


Preferred Qualifications

  • B.S. in Computer Science, Engineering or Information Systems
  • Experience providing Level 3 technical support
  • Expert understanding of:
    • SQL Server
    • Oracle Enterprise and Oracle RAC
    • NoSQL database technologies, preferably MongoDB
    • Designing, developing, supporting Operational Data Stores (ODS) and/or Enterprise Data Warehouses (EDW)
    • Cloud platforms such as AWS and Azure
  • Experience with sharding in a MongoDB environment
  • Work experience with Linux
  • Airline or similar industry experience


About Hawaiian Airlines
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 16 years (2004-2019) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 91st year of continuous service, Hawaiian is Hawaii’s biggest and longest-serving airline. Hawaiian offers nonstop service to Hawai‘i from more U.S. gateway cities (13) than any other airline, along with service from Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides, on average, more than 160 jet flights daily between the Hawaiian Islands, and over 240 daily flights system wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook  (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Apply On-line
Send This Job to a Friend