Aloha and mahalo for your interest in the Flight Attendant position with Hawaiian Airlines!
We will have a recruitment event taking place in September 2019; please see the Flight Attendant recruitment informational page located on our
Interview Dates are as follows:
Phase 1: Saturday, September 28, 2019
Phase 2: Sunday, September 29, 2019
Phase 3: Monday, September 30, 2019 - Wednesday, October 2, 2019
Class Date: Monday, November 4, 2019
Please note that in order to be considered for this position, you must have a current resume pasted into your profile that indicates the month and year (MM/YYYY) of your employment history; attachments will not be
reviewed. Failure to do so may result in you no longer being considered.
Individuals who previously attended training for the flight attendant position are eligible to be considered for the position after 5 years have passed from their initial training date.
There are two requisitions open for this position. If you are proficient in speaking, reading and translating Japanese, Korean, French, and/or Samoan, please apply to our Language Qualified Flight Attendant position (requisition #19-1604).
The primary function of Hawaiian flight attendants is to ensure the safety of our guests while aboard Company aircraft, by being physically and psychologically capable of performing in the event of an emergency. In addition, flight attendants provide our
guests with a consistent and prescribed level of customer service in the aircraft cabin during flight while providing an unsurpassed Aloha experience.
Flight Attendants work in a fast-paced environment; they must be able to handle emergency situations and must be able to deal effectively with all types of personalities in an attentive and pleasant manner. Hawaiian Airlines reserves the right to modify
or eliminate duties or requirements of the position consistent with business necessity, collective bargaining agreements and in accordance with applicable law.
Flight Attendants work in an environment subject to varying climatic conditions, variable positive and negative gravitational loads induced by turbulence, and varying levels of cabin pressurization. In addition, flight attendants are required to stand for
up to four to seventeen hours, during which time stooping, twisting, and pulling and pushing cabin equipment may be necessary.
Flight attendants do not work a typical five day, forty-hour workweek. Instead, they are generally scheduled to be on duty for one to six days, followed by days off prior to beginning another duty period. During duty periods, flight attendants spend their
time away from home and are provided with overnight accommodations. Most flight attendants work approximately 75 or more flight hours per month, which most closely equates to a standard, full time work schedule.
- Pleasantly greet and direct guests to their assigned seats and answer flight related questions
- Provide a never-ending Aloha experience as well as a high level of customer service while aboard the flight
- Be pleasantly responsive to guest inquiries and requests
- Provide Food and Beverage service consistently and as prescribed by procedure
- Wear the flight attendant uniform in the manner prescribed by the company on a consistent basis
- Serve as brand ambassadors for Hawaiian Airlines and always represent the principles of aloha, malama, and ho’okipa.
- Have sufficient visual and aural capacity to communicate, comprehend and implement written and verbal instructions in English
- Assist guests with stowing carry-on luggage in overhead compartments or underneath cabin seats
- Secure and unsecure main cabin doors, requires power grasping
- Demonstrate use of safety equipment (e.g., seat belts, oxygen masks, and life jackets) and emergency procedures prior to take-off
- Re-stock beverage carts as necessary by lifting beverage or liquor kits weighing between 12-35 pounds/5.4-15.9 kilograms from floor level to waist high, or from shoulder level to waist high
- Push and pull beverage carts weighing up to 250 pounds/113.4 kilograms, which may require 40-45 pounds/18.1-20.4 of push/pull force to maneuver
- Serves meals on trays or in containers (each weighing about 2 pounds/0.9 kilograms) and beverages to guests and flight deck crew during flight
- Collect and reconcile payments for various onboard products such as; alcoholic beverages, meals, duty free sales, etc.
- Administer first aid, if necessary
- Make written and verbal reports of emergency/safety incidents occurring during flight
- You will be required to work during some Holidays/Birthdays/Special events until your seniority allows you to do otherwise
- Assist ill or incapacitated guests and fellow crew members
- Evacuate the aircraft in heavy, dense smoke during a cabin fire
- Handle and operate oxygen bottles and fire extinguishers
- Remove and lift emergency cabin windows (weighing up to 60 pounds/27.2 kilograms)
- Jump down the emergency slide from height of approximately 24.5 feet/7.5 meters
All of the job duties, including the emergency duties, outlined above are essential functions of the flight attendant position. This position is not eligible for a visa sponsorship, such as an H-1B visa, by Hawaiian Airlines.