Job Details

Requisition Number 19-0915
Post Date 5/24/2019
Title Senior Software Developer Engineer, IT - Commercial, Web
Department Information Technology
City Phoenix
State AZ
Part-Time No
Part-Time Weekend No

Position Overview

The Web team at Hawaiian Airlines is responsible for delivering customer-focused solutions that solve our business needs for  We build highly scalable Web Applications and Services that enable our guests to book their travel, manage itineraries, complete their travel plans and earn loyalty rewards through millions of interactions each day. 

Members of the Hawaiian Airlines Software Developer Engineer Team at our new Phoenix Technology Center create the software and technical solutions that run the company. Our team contains individuals with a wide array of skills encompassing the breadth of coding languages (e.g. C, C#, C++, JAVA, Ruby, Python). They are responsible for understanding business requirements, comprehending the technical design for the solution, conceiving and writing detailed software implementations/code, as well as ensuring their solutions adhere to the security, logging, error handling, and performance specifications.

Senior Software Developer Engineers have acquired deep technical expertise as well as communication (oral and written), facilitation, and architecture skills. Having this, they are key partners with Business Analysts to consult with the business about technical possibilities and futures. Additionally, they may be required to supervise junior team members.

Key Responsibilities

  • Top Technician/Subject Matter Expert within their IT team
  • Provide leadership in key interactions with business customers to define, analyze, and deliver customer requirements
  • Provide leadership as a communications liaison between the business customer and the technology development and support groups
  • Provide leadership for system and acceptance testing and immediate response to production program problems
  • Develop or approve detail program specifications and manage project activities, including time estimates and progress reports
  • Work across projects to synchronize data analysis efforts and deliverables
  • Facilitate or complete analysis, design and programming of viable solutions to high complexity business problems according to user specifications and recommend actions for problem resolution
  • Identify and recommend emerging technologies and process or system enhancements to business customer
  • Other duties as assigned

Minimum Requirements

  • Bachelor's Degree or equivalent combination of professional work experience and education
  • 5 years work experience in Information Technology environment with advanced knowledge of required programming languages such as Angular, React, Node
  • Supervisory/Leadership experience over multiple development efforts and work teams

Preferred Qualifications

  • B.S./B.A. or M.B.A./M.S. in Computer Science, Engineering, Information Systems and/or equivalent formal training or work experience
  • Advanced knowledge of software development practice, concepts, technology and methodology obtained through formal training, and work experience
  • Advanced knowledge of technical/business environment
  • Experience with a Content Management System (such as Sitecore)
  • Ability to provide leadership within a specific technology area or across multiple technology areas, to complete root-cause analysis, design solutions, write code, perform testing, provide documentation, and implement large/multiple development projects
  • Leadership experience over multiple development efforts and work teams
  • Demonstrate advanced understanding of business processes being supported by assigned system(s)
  • Demonstrate proficient understanding of business processes across multiple business customers

Professional Skill Qualifications

  • Excellent partnering, communication, and negotiation skills so as to effectively serve as a lead liaison between business customers and technology development and support groups
  • Ability to work effectively in a strong customer service/team-oriented environment
  • Ability to coach the technical development of junior team members
  • Ability to analyze and resolve multiple complex problems


About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 15 years (2004-2018) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 90th year of continuous service, Hawaiian is Hawaii’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (13) than any other airline, along with service from Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides, on average, more than 170 jet flights daily between the Hawaiian Islands, and over 260 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook  (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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