Job Details

Requisition Number 21-0041
Post Date 1/22/2021
Title Manager, Operations Safety Programs
Department Safety, Security & Quality Assurance
City Honolulu
State HI
Part-Time No
Part-Time Weekend No

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Position Summary

The position reports to the Director, Safety Programs & Analytics and is responsible for the day-to-day management of the operational safety programs, that shall include the collection and analysis of operations statistical data pertinent to Federal Aviation Regulations and company’s operational safety.


Key Responsibilities

  • Flight Operations Quality Assurance (FOQA)
    • Manages data card processing, routine data analysis, root cause analysis and determines corrective actions of digital flight data to determine adverse events, trends in flight operations, exceedance report processing, trend analysis and report preparation.
    • Daily administration of the FOQA efforts to ensure analysis of flight data for improved flight safety including validation of FOQA events, identification of events for Gatekeeper contacts and identification of events for Maintenance reporting
    • Prepares reports, presentations, and statistical data required to identify trends for safety enhancement.
    • Works with Gatekeepers and other members of the Event Review Team including union, company, and FAA representatives.
    • Subject matter expert to FOQA vendors and programs
  • Aviation Safety Action Programs (ASAP) management
    • Facilitates Event Review Committee meetings for Pilot, Dispatch and Maintenance employee groups to include scheduling, holding and closing monthly meetings.
    • ASAP submission analyst, processing and researching all reports for the 3 employee groups.  Coordinates with ERC Union members for suggested employee submissions.
    • Compiles and posts ASAP Feedback for the 3 employee groups (monthly for pilots, quarterly for Dispatch and Maintenance).
  • Confidential Information Sharing Program (CISP) Analyst
    • Primary Point of contact for the CISP program.  Reviews posted ATSAP events, coordinates posting of Pilot ASAP reports with the PSAP Event Review Committee.
    • Provides feedback on matched events to those involved in posted events and the Pilot ERC.
  • Coordinate data interfaces between the Operations Safety Programs and the airlines Safety Management System (SMS)
  • Assists in coordinating and conducting other evaluations such as DOD audits, IOSA audits
  • Assists in the development and implementation of corrective action plans that result from safety evaluations.  Verifies the implementation of solutions and corrective action plans.
  • Other duties as assigned

Minimum Requirements

  • High School diploma or equivalent education.
  • Three years aviation experience with a 14CFR Part 121 carrier or relevant operational experience, such as 14CFR Part 135 or military.
  • Working knowledge in Aviation Safety Programs including SMS, AQP, ASAP, FOQA, ASIAS, and LOSA.
  • Experience in Statistical methods
  • Strong work ethic, ability to work in a fast-paced environment and a positive attitude toward teamwork.
  • Proficient in Microsoft Word, Excel, PowerPoint and Adobe Acrobat software
  • Strong written and verbal communication skills. Capable of developing and providing wide range of reports for executive review.
  • Ability to work with sensitive or confidential information without inappropriate disclosure.
  • Ability to obtain and maintain an Airport SIDA badge


Preferred Qualifications

  • Bachelor Degree
  • Possess an FAA Commercial Pilot Certificate and/or FAA Airframe and Powerplant Certificate
  • Formal training and/or certification in Safety Managmement System
  • Experince in the use of Event Measurement System (EMS) and CEFA animation tool.
  • Part 121 Flight Operations crewmember experience
  • Experience collaborating with the FAA, NTSB, and international regulatory authorities


About Hawaiian Airlines
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 16 years (2004-2019) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 92nd year of continuous service, Hawaiian is Hawai‘i's biggest and longest-serving airline. In 2019, Hawaiian offered nonstop flights between Hawai‘i and more U.S. gateway cities (13) than any other airline, along with service connecting the islands with Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. As a result of the COVID-19 pandemic, Hawaiian is offering an adjusted schedule of daily flights within the Hawaiian Islands, and between Hawai‘i and the U.S. mainland as well as Japan.

The airline is committed to the health and safety of its guests and employees and has reinforced enhanced cleaning procedures across its business. While the experience may be a little different, the authentic Hawaiian hospitality remains unchanged. Additional details on how Hawaiian is keeping guests and employees safe can be found at

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook  (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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