Job Details

Requisition Number 17-0068
Post Date 11/8/2017
Title P/T Guest service Ambassador
City Tacoma
State WA
Description

Provides superior guest service by assisting casino patrons with questions, complaints or concerns as it relates to the casino. Attends to guest disputes and resolves problems in accordance with casino policies and procedures. Starting pay is $11.55/hr

Requirements

 

Education:

  • High School Diploma or GED equivalent required

Experience & Requirements:

  • Previous customer relations experience is required
  • Must have experience with MS Office to include Word, Excel and Outlook and with use of personal computer
  • Must have data entry experience
  • Some retail and cash handling experience is preferred
  • Additional education education or related experience may substitute for the minimum requirements of this position

Physical Requirements:

  • Must be able to stand for prolonged periods of time and be able to walk and sit as required
  • Must be able to have good hand and eye coordination
  • Must have good manual and finger dexterity
  • Must be able to tolerate a smoke filled environment

Additional Requirements:

  • Must be able to pass a pre-employment drug screen
  • Upon offer must obtain Class IIIA Gaming License ($273 - 335)
  • Must be able to work all scheduled shifts to include day, swing, graveyard and holidays
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