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Requisition Number 17-0235
Post Date 5/29/2018
Title Division Director, Clinical Operations (Adult Division)
Full Time/Part Time Full Time
Division Executive
Pay Frequency Semi-Monthly
City Culver City
State CA
Description

 

Division Director, Clinical Operations

Expand Your Skills and Enjoy Excellent Training, Career Options and a Great Culture

Make your mark & take your career to the next level in this diverse, wide-reaching role.

 

Didi Hirsch Mental Health Services has been a leading provider of community mental health and substance use services since 1942. Dedicated to serving communities where stigma or poverty limits access, Didi Hirsch helps more than 90,000 children and adults each year from 11 locations and 100 schools throughout Los Angeles and Orange counties. We are committed to excellence, diversity and opportunity, and our staffers are dedicated and enthusiastic individuals who make a difference in the lives of the children, adults and older adults we serve.

     

If you are a senior-level leader and experienced clinical supervisor with a background in adult mental health, the role of Division Director, Clinical Operations for the Adult Division offers some compelling opportunities:

  • You can bring your strong ideas, strategic vision, and tactical leadership ability to act a programmatic "doer" and make both an immediate and long-term impact.
  • You will manage three program directors and oversee three unique sites, each with their own challenges and opportunities. 
  • Whether you're an experienced divisional leader or a program director ready to step up, in this multifaceted role, you can continue to expand your skills and earn the experience to further advance your career. 
  • Add it all up, and this is great opportunity to start building a rewarding career home with a leader in community mental health services.
  • You'll find a strong family-like culture here; people enjoy working together to help some of the most vulnerable members of our communities improve the quality of their lives.

 

Opportunity Snapshot
Reporting to the SVP, Clinical Operations, as Division Director, Clinical Operations - Adult Division, you will be responsible for the leadership, direction and management of three mental health programs, ensuring compliance with program philosophies and standards, contracts, and the policies, procedures and guidelines established by Didi Hirsch.

Daily Responsibilities
You will directly manage three program directors for Centers in Culver City, where you will spend the majority of your time, Glendale and Inglewood, as well as indirectly manage their teams. These are large programs. Glendale and Inglewood also provide Children and Family Services, however, your responsibilities will center exclusively on Adult Services. 

Weekly, you will meet with each program director, travel to each site and manage a plethora of duties both planned and unplanned. Specifically, in the following areas, you will:

Management

  • Oversee the hiring, orientation, evaluation, training and supervision of all staff, volunteers, and interns assigned to the division.
  • Form a highly effective team to accomplish the division’s short and long-term goals; supervise staff.
  • Ensure resources and systems are in place to support the training and continuous learning of staff.
  • Develop program policy and procedure; negotiate with funding agencies; participate in relevant committees; coordinate and act as liaison with other agencies; establish and maintain on-going evaluation of program effectiveness and clinical intervention as needed.
  • Delegate decision-making and responsibility to the appropriate level and provide the necessary information and direction.
  • Represent the Agency on matters relating to the division at meetings with other private and public agencies.
  • Interface with related community agencies and attend meetings as scheduled and/or needed, including the Department of Mental Health, Health Insurance Portability and Accountability Act related issues.

Program Quality, Compliance and Reporting

  • Measure progress against plans and stated goals as it applies to adult program outcome activities.
  • Develop and implement reporting methods consistent with the Agency’s procedures to ensure that data and other information gathered is accurate and reported in a timely manner.
  • Collaborate with the Director of Quality Improvement to develop program protocol and ensure that program elements are in compliance with Agency, County, State and other regulatory agencies.
  • Implement and enforce appropriate disciplinary mechanisms when violations are detected; establish reasonable steps to respond appropriately to the violation and to prevent similar violations in the future.
  • Evaluate the results of overall program operations regularly and systematically, and report results to the VP, Clinical Operations and others as appropriate.
  • Capture, review, and analyze program service statistical and outcome data to provide useful information for assessing performance.
  • Use performance and statistical service data to engage program management staff in strategic thinking and decision making.
  • Attend, participate, lead and/or facilitate routinely scheduled meetings as requested or required on the division, senior and executive level.   

Finance

  • Collaborate with Finance Department staff to prepare annual budgets and contract agreements.
  • Monitor contract performance; review monthly and annual financial statements making plans of correction as needed keeping supervisor apprised of progress and challenges.
  • Efficiently utilize financial resources while maintaining a commitment to quality service when requesting and purchasing program equipment and supplies.
                     
  
Requirements

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Division Director, Clinical Operations (Adult Division) opportunity, you will have:

  • Licensure as an LCSW, MFT, Psy.D, or Ph.D.  
  • 3+ years of experience in a senior-level management role in a mental health and/or substance abuse setting providing clinical service and supervision; multi-site experience is highly preferred
  • Demonstrated working knowledge of directing and managing multiple programs in adult mental health and/or substance abuse services in a non-profit social service/mental health/substance abuse environment.
  • Knowledge of and ability to comply with Agency policies and procedures, HIPAA, DMH policies and documentation guidelines, and other state, federal regulations relating to adult service programs for individuals with a history of mental illness and/or substance abuse. 
  • Full working knowledge and proven success in program development and clinical supervision.
  • Experience with budget preparation and fiscal management, and contract negotiations for adult mental health and/or substance abuse services.
  • Personal computer skills including word processing, spreadsheets, presentation software, database, paperless charting system, and project management.
  • A current California driver's license and a driving record acceptable to the Agency's insurance carrier
  • The ability to utilize analysis, experience, and judgment to make management decisions.
  • Experience in clinics contracted with the California Department of Mental Health (DMH) is preferred. At the very least, you must be familiar with DMH documentation requirements.

In addition, success will require the following competencies and characteristics:

  • Demonstrated leadership skills; ability to manage employee performance consistent with defined Didi Hirsch processes.
  • Excellent organizational skills.
  • Strong initiative and self-motivation.
  • The ability to:
    • Manage multiple tasks and priorities effectively in a fast-paced environment.
    • Present ideas, information, and viewpoints clearly, both verbally and in writing.
    • Adapt to changing needs by acquiring new skills and knowledge.
  • Exceptional verbal and written communication skills, including a proactive approach to gathering and sharing information with the team.
  • Patience in navigating complex public and private support systems and resources.
  • A commitment to Didi Hirsch:
    • Philosophies.
    • Team objectives.
    • Mission and values, as related to employment.
 
 

                              

Didi Hirsch Mental Health Center is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

 
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Didi Hirsch is an Equal Opportunity Employer

We provide equal employment opportunities to all qualified applicants and employees without regard to race, religious belief (including dress or grooming practices), color, sex, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, physical or mental disability, medical condition, genetic characteristics, family care, marital status, status as a veteran or qualified disabled veteran, or any other classification protected by law.

Didi Hirsch is committed to providing equal employment opportunities to all applicants for employment. We are an EEO/AA Employer.