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Requisition Number 18-10156
Post Date 1/2/2019
Title Training & Volunteer Coordinator
Full Time/Part Time Full Time
Division Clinical
Pay Frequency Semi-Monthly
City Los Angeles
State CA


Training & Volunteer Coordinator

Make a Difference in People's Lives While Expanding Your Knowledge and Skills

Diverse Role    ●    Excellent Training    ●    Career Options    ●    Great Culture

Didi Hirsch Mental Health Services has been a leading provider of community mental health and substance use services since 1942. With a history stretching back to the Great Depression, Didi Hirsch has established a strong reputation in the communities we serve. We help more than 90,000 children and adults each year from 11 locations and 100 schools throughout Los Angeles and Orange County. We are committed to excellence, diversity and opportunity. We are dedicated and enthusiastic individuals who make a difference in the lives of the clients we serve. We offer a competitive salary along with a full benefits package. 


Top three reasons to bring your career to Didi Hirsch Mental Health Services:

  • This is a diverse role, allowing you to expand your skills.
  • This is a great opportunity to start building a rewarding career with a leader in community mental health services.
  • You will find a strong family-like culture here; people enjoy working together to help some of the most vulnerable members of our communities improve the quality of their lives.

Your key duties will include:

·         Managing the full cycle volunteer recruitment process which includes advertising program, sending and reviewing volunteer applications, conducting interviews, maintaining volunteer files and notification of selection or elimination from program.

·         Coordinating all facets of the Suicide Prevention Center training which includes: finding and scheduling speakers; serving as a trainer to volunteers and role-play leaders in the program; and any other related training coordination tasks.

·         Developing and maintaining the course content including manuals, handouts and experiential learning activities.

·         Facilitating the evaluation process of the trainees, participants and speakers; identifying opportunities for changes or improvements based on feedback.

·         Providing technical support to volunteers.

·         Serves as a trainer of ASIST and SafeTalk as needed.

·         Maintains training related paperwork, training statistics, and training related follow-up.

·         Maintains current suicide prevention knowledge and best practices through literature review and attendance of workshops and seminars.

·         Participates in volunteer retention data collection and retention efforts

Responsible for implementing, coordinating, and managing the program’s volunteer training related activities. 





You must be able to successfully pass our pre-employment screening, including a background check and live scan fingerprinting.  For bilingual positions, you will need to pass a language assessment. You will also need to meet the following requirements for this role:

  • Working knowledge of mental health services and suicide prevention services.
  • Working knowledge of Agency policies and procedures, HIPAA, DMH, Department of Social Services, and other state, federal regulations related to outpatient and crisis line services.
  • Advanced skills to present ideas, information, and viewpoints clearly, both verbally and in writing.
  • Superior organizational skills to manage multiple projects simultaneously.
  • Effectively collaboration and relationship building skills.
  • Telephone and personal computer skills including word processing, spreadsheets, and other related software.
  • Ability to use analysis, experience, and judgment to make effective decisions.
  • High School diploma or equivalent. 

These requirements are typically met by a combination of education and experience that includes at least two years’ experience working in a mental health related position, including at least three years of crisis line or support hotline experience. Previous experience facilitating trainings and working with volunteers preferred.                     


Didi Hirsch Mental Health Services is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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Didi Hirsch is an Equal Opportunity Employer

We provide equal employment opportunities to all qualified applicants and employees without regard to race, religious belief (including dress or grooming practices), color, sex, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, physical or mental disability, medical condition, genetic characteristics, family care, marital status, status as a veteran or qualified disabled veteran, or any other classification protected by law.

Didi Hirsch is committed to providing equal employment opportunities to all applicants for employment. We are an EEO/AA Employer.