Whether it’s behind the bar, on the floor or at the door, we’re all driven to deliver a guest experience that’s Above it All! At Snoqualmie Casino, we work together to provide safe, fun and exceptional entertainment. The high-energy atmosphere is not for
everyone, but if you consider yourself a people person who thrives in a busy environment, then we want you on our team!
THE EXCEPTIONAL ENTERTAINMENT EXPERIENCE
We’re building a legacy at Snoqualmie Casino by providing our guests an Exceptional Entertainment Experience. Team Members at every level have made the commitment to deliver on this promise every chance they can. The guest service practices that support
this promise are:
- We appreciate that our guests have selected Snoqualmie Casino as their choice for entertainment.
- Support other team members – help them be successful in their jobs.
- Understand that when we’re on the floor we’re on stage.
- We deliver our promise to every guest on every visit.
To provide superior guest service by promptly greeting and welcoming all guests to 12 Moons, taking and delivering beverage orders, pre-bussing and resetting the tables. Responsible for a high level of guest service per WA State liquor laws and guidelines.
ESSENTIAL DUTIES & RESPONSIBILITIES
Greet guests at the table, take beverage order, deliver beverages, answer questions, and provide suggestions to guests.
Pre-bus tables continuously removing dirty dishes; Refill beverages.
Clean table and surrounding area after guests leave, then reset table.
Complete daily and weekly assigned stocking and cleaning duties.
Clean wait stations, floors, and walls during and after shift.
Provide support to coworkers whenever needed.
Other duties as assigned.
Education and Experience:
Snoqualmie Casino exercises Snoqualmie Tribal Member/Native American preference in hiring, in compliance with the Snoqualmie Tribal Employment Rights Ordinance (TERO). Pre-employment drug testing is required for all positions and you must obtain
and maintain a gaming license from the Snoqualmie Gaming Commission.