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Working Here

Job Details

Requisition Number 17-0541
Post Date 12/8/2017
Title Bus Host(ess)
Pay Rate $15.00
Shift Varies
Position Type Full Time
Description

THE EXCEPTIONAL ENTERTAINMENT EXPERIENCE

We’re building a legacy at Snoqualmie Casino by providing our guests an Exceptional Entertainment Experience. Team Members at every level have made the commitment to deliver on this promise every chance they can. The guest service practices that support this promise are:

  • We delight our guests.
  • We appreciate that our guests have selected Snoqualmie Casino as their choice for entertainment.
  • Support other team members – help them be successful in their jobs.
  • Understand that when we’re on the floor and or riding the bus we’re on stage.
  • We deliver our promise to every guest on every visit.

PURPOSE

To provide an Exceptional Entertainment Experience for our passengers riding the Snoqualmie Casino Express Bus.

ESSENTIAL DUTIES / RESPONSIBILITIES

  • Provides excellent guest service.
  • Advises guests of casino promotions and events.
  • Loads the bus at the pickup locations using the reservation manifest.
  • Collects the bus fare from our passengers and complies with all policies and procedures regarding the handling of the bus fare.
  • Communicates any minimum play requirements to guests as directed.
  • Entertains our passengers while in route with various games and serving refreshments.
  • Ensures the safety of the passengers while loading and unloading the buses.
  • Other duties and responsibilities as assigned.

REQUIREMENTS

Education and Experience:

  • High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
  • Experience in Customer Service.

Skills and Abilities:

  • Ability to maintain a positive, professional appearance and demeanor.

PREFERRED

Education and Experience:

  • Four (4) year College Degree or equivalent experience.

Skills and Abilities:

  • Previous exposure to gaming atmosphere.

CONDITIONS OF EMPLOYMENT

  • Must possess sensitivity to the Native American culture.
  • Must be a minimum of 18 years of age.
  • Must be able to obtain and maintain a Gaming License.
  • Must comply with all Snoqualmie Casino Policies.
  • Must successfully complete an Introductory Period.
  • Must be able to communicate and interact with Guest, Co-workers, and Management in a professional and courteous manner.
  • Must follow all Safety Rules and Regulations.
  • Must adhere to Dress Code and Appearance Policies.
  • Must maintain and wear uniform provided by the Snoqualmie Casino, if applicable.
  • Practice good personal hygiene.
  • Must be willing to work all shifts, weekends, and holidays as deemed necessary by the Department Manager.
  • Must be flexible regarding the hours and days worked, including extensive hours depending upon the demand.

Snoqualmie Casino exercises Snoqualmie Tribal Member/Native American preference in hiring, in compliance with the Snoqualmie Tribal Employment Rights Ordinance (TERO). Pre-Employment Drug Testing is required for all positions and you must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission.

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