America’s Premier Power Generation Company
... Creating Power for a Sustainable Future


Job Details


At Calpine, we give you the tools you need to chart your own career path in an engaging, fast-paced environment where you can learn from power industry leaders.

Whether you are a student seeking an internship that offers real-world experience, a recent graduate ready to build a rewarding career or a seasoned professional who wants to expand your horizons, Calpine provides meaningful opportunities and challenges.

Our learning and development platforms and educational reimbursement programs enable employees with initiative to explore their own potential in a dynamic and rewarding industry.

Requisition Number 19-0040
Title Billing Manager
City Houston
State TX
Job Family Retail
Shift Days
Employee Type Regular
Subject to DOT Regulations No
Percent of Travel Required 0
Relocation Provided No
Location Champion Houston
Description Job Summary: (includes but is not limited to the following, other duties may be assigned):

The Billing Manager is responsible for leading a support team and working with numerous utilities and business functions to ensure all of our customers are enrolled and billed correctly.

Job Responsibilities:

• Establish and manage any rates required with the Rate Ready utilities
• Ensure all Bill Ready customer invoices are accurate and released within the required billing window
• Manage the production and release of all Retailer consolidated bills to ensure a high degree of accuracy and timeliness is maintained at all times
• Track and resolve all EDI and utility billing issues in a timely manner to ensure customer satisfaction
• Work closely with the customer support team to ensure any billing issues are addressed promptly
• Manage all of the customer renewals to ensure all of the market requirements are met quickly and efficiently
• Develop and update all of the customer enrollment, billing and renewal processes
• Work closely with the accounting group to ensure they receive all the required remittances and invoices they need to generate the financial statements
• Continuously evaluate and identify opportunities to drive process improvements that increase our efficiency, positively impact revenue and improve customer retention rates
• Prepare weekly billing reports; analyze and organize data to submit to management
• Regularly communicate and coordinate with numerous internal departments
Requirements • At least 3-4 years of retail electricity billing experience. Having natural gas billing experience would be a plus.
• Advanced knowledge and experience with at least one of the large retail billing platforms like iSigma, EC Infosystems, ista/xchange (Aurea Energy Solutions).
• Excellent written and verbal communication and decision making skills.
• Ability to balance multiple high priority projects with tight timelines.
• Advanced knowledge of MS Office.
• Technical Computer skill set.
• Ability to think outside the box and be an agent for process improvement.
• Strong decision making and analytical abilities.
• Attention to detail and accuracy
• Strong communication/listening skills.
• Associates or Bachelor’s degree required with a concentration in finance, business, mathematics, accounting, or equivalent work experience
  • Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
  • Calpine is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to Determination on requests for reasonable accommodation are made on case-by-case basis.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
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