America’s Premier Power Generation Company
... Creating Power for a Sustainable Future


Job Details


At Calpine, we give you the tools you need to chart your own career path in an engaging, fast-paced environment where you can learn from power industry leaders.

Whether you are a student seeking an internship that offers real-world experience, a recent graduate ready to build a rewarding career or a seasoned professional who wants to expand your horizons, Calpine provides meaningful opportunities and challenges.

Our learning and development platforms and educational reimbursement programs enable employees with initiative to explore their own potential in a dynamic and rewarding industry.

Requisition Number 20-0066
Title CCA Account Manager
City San Diego
State CA
Job Family Retail 2
Shift Days
Employee Type Regular
Subject to DOT Regulations No
Relocation Provided No
Location Solutions - CA
Description Job Summary: (includes but is not limited to the following, other duties may be assigned):

Community Choice Aggregation (CCA) programs enable local control of electricity supply and are a primary vehicle for communities to meet sustainability targets and offer customers choice. CCAs are a rapidly growing segment of the electricity market, using the local utility’s power lines to distribute energy with a higher renewable energy content to CCA customers. Calpine Energy Solutions provides CCAs with data management and call center services, which are operationally essential to CCAs in achieving their mission.

Job Responsibilities:

The Manager CCA Account Sales will be a key component of this rapidly growing program by achieving the following objectives:
• Own the business relationship for assigned CCA clients to ensure our services are fully valued and we are viewed as a strategic and trusted business partner
• Advocate on behalf of CCA clients internally, and directly contribute as needed, to ensure consistent and timely delivery on projects and contracted services
• Support continuous evolution of client relationship framework and processes (for example: client conferences, subscription model for new products, ticketing system for service requests)
• Coordinate internally to establish agreement on expectations for deliverables and service levels
• Lead and close negotiations for contracts and amendments with new and existing CCAs
• Leverage reporting capabilities to provide clients with valuable customer intelligence

The position will actively interact with CCA clients on a frequent basis to meet the above objectives. Key attributes of the successful candidate including: initiative and self-drive, constructive and confident communication, collaboration (with CCA team and client) to identify and deliver solutions, conflict management and proficiency with data, processes and systems.
Requirements • Fully understand CCA contracts and Calpine Solutions’ business objectives
• Participate on and lead regularly scheduled calls with clients
• Manage and drive CCA deliverables
• Manage and resolve client conflicts and proactively identify potential conflicts through constant client interaction
• Implement additional client relationship-building activities
• Support internal efforts to standardize CCA services to improve consistency and quality of deliverables
• Provide insight for product and business development activity
• Frequent travel, often with short notice, will be required (greater than 25%)
  • Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
  • Calpine is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to Determination on requests for reasonable accommodation are made on case-by-case basis.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
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